SaaS Solutions Consultant: Implementation & Success

Placements AI; New York (NY); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Stock options

Open PTO

401k match

Medical insurance

Gym reimbursement

Cell phone reimbursement

Company lunches

Job summary

Placements AI is seeking a Solutions Consultant to collaborate with client business and technology stakeholders, implementing and tailoring solutions on the Placements platform. You will design and present product demos, guide end-user training, and partner with internal teams to drive customer success.

The role requires strong analytical and business judgment, with experience in enterprise SaaS implementations and cross-functional deployments.

Qualifications

• Excellent written and verbal communication skills.
• Ability to understand and present complex technical capabilities to technical and non-technical audiences.
• Strong business processes, process documentation, and process improvement skills.
• 2+ years of hands-on professional services, enterprise product implementation, or data-related roles.
• Growth stage SaaS experience or tech consulting is preferred.
• Experience working with clients and stakeholders during full cycle SaaS implementations.
• Experience in enterprise implementation across requirements gathering, solution design, data import/export, testing and training.
• Ability to find product solutions to solve client requirements.
• Experience in system rollouts across cross-functional groups.
• Admin level experience with systems like Salesforce, Dynamics CRM, Zendesk, Intercom, Workato, ServiceNow, Tray.io, Netsuite, Workday, Oracle or ad servers.
• SQL and data management experience preferred.
• Bonus: Python experience.

Responsibilities

• Collaborate with clients' business and tech stakeholders to implement solutions on the Placements platform.
• Provide consultative recommendations to best use and configure the Placements platform.
• Configure and present tailored product demonstrations to customers.
• Work with internal teams to ensure customer success and act as a product advocate.
• Map business requirements to system/technical requirements and ensure alignment with client goals.
• Demonstrate project management, organizational and problem-solving skills.

Skills

Excellent communication

Complex technical capabilities

Business processes

SaaS implementation

Stakeholder management

Product solutions

Cross-functional rollout

Admin system experience

Data mapping

SQL experience

Python experience

Job description

Placements AI is seeking a Solutions Consultant to collaborate with client business and technology stakeholders, implementing and tailoring solutions on the Placements platform. You will design and present product demos, guide end-user training, and partner with internal teams to drive customer success.

The role requires strong analytical and business judgment, with experience in enterprise SaaS implementations and cross-functional deployments.