SaaS Solutions Consultant: Implementation & Success

Placements AI

New York (NY)

On-site

USD 100,000 - 150,000

Full time

7 days ago
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Benefits offered by this job

Stock options
Open PTO
401k match
Medical insurance
Gym reimbursement
Cell phone reimbursement
Company lunches

Job summary

Placements AI is seeking a Solutions Consultant to collaborate with client business and technology stakeholders, implementing and tailoring solutions on the Placements platform. You will design and present product demos, guide end-user training, and partner with internal teams to drive customer success.

The role requires strong analytical and business judgment, with experience in enterprise SaaS implementations and cross-functional deployments.

Qualifications

  • Excellent written and verbal communication skills.
  • Ability to understand and present complex technical capabilities to technical and non-technical audiences.
  • Strong business processes, process documentation, and process improvement skills.
  • 2+ years of hands-on professional services, enterprise product implementation, or data-related roles.
  • Growth stage SaaS experience or tech consulting is preferred.
  • Experience working with clients and stakeholders during full cycle SaaS implementations.
  • Experience in enterprise implementation across requirements gathering, solution design, data import/export, testing and training.
  • Ability to find product solutions to solve client requirements.
  • Experience in system rollouts across cross-functional groups.
  • Admin level experience with systems like Salesforce, Dynamics CRM, Zendesk, Intercom, Workato, ServiceNow, Tray.io, Netsuite, Workday, Oracle or ad servers.
  • SQL and data management experience preferred.
  • Bonus: Python experience.

Responsibilities

  • Collaborate with clients' business and tech stakeholders to implement solutions on the Placements platform.
  • Provide consultative recommendations to best use and configure the Placements platform.
  • Configure and present tailored product demonstrations to customers.
  • Work with internal teams to ensure customer success and act as a product advocate.
  • Map business requirements to system/technical requirements and ensure alignment with client goals.
  • Demonstrate project management, organizational and problem-solving skills.

Skills

Excellent communication
Complex technical capabilities
Business processes
SaaS implementation
Stakeholder management
Product solutions
Cross-functional rollout
Admin system experience
Data mapping
SQL experience
Python experience

Job description

Placements AI is seeking a Solutions Consultant to collaborate with client business and technology stakeholders, implementing and tailoring solutions on the Placements platform. You will design and present product demos, guide end-user training, and partner with internal teams to drive customer success.

The role requires strong analytical and business judgment, with experience in enterprise SaaS implementations and cross-functional deployments.

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