SaaS Implementation Consultant

Blend Labs Inc.; United States; On-site; USD 109,000 - 128,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Equity RSUs in Blend (NYSE: BLND)

401(k) with company match

PTO and holidays

Wellness stipend

Volunteer time off

Job summary

Blend Labs Inc. is seeking a Professional Services Consultant to lead deployments, configure our platform, and manage client engagements from discovery through go-live. You’ll collaborate with product, engineering, and client teams to deliver tailored solutions.

The role combines independent work with cross-functional teamwork in a fast-paced environment, with occasional onsite travel to client sites across the United States.

Qualifications

• Experience with full-lifecycle package software implementations (SaaS preferred).
• Ability to project-manage multiple engagements and lead cross-functional teams.
• Strong written and verbal communication for technical and business audiences.
• Ability to translate client needs into clear requirements and specifications.

Responsibilities

• Plan and manage deployments from start to go-live, including schedules, dependencies, risks, and sign-offs.
• Present to clients in person and remotely, explaining product functionality and implementation options.
• Create business requirements and functional design documents for product owners and integration teams.
• Perform end-to-end configuration changes across screens, settings, branding, and environments.
• Lead integration testing and user acceptance testing, triage defects, and drive launch activities.
• Act as engagement manager and primary client contact, negotiating scope and timelines.

Skills

Project management

Stakeholder communication

Requirements writing

SaaS implementation

Presentation skills

Problem solving

Tools

JSON & APIs

Velocity

Job description

Blend Labs Inc. is seeking a Professional Services Consultant to lead deployments, configure our platform, and manage client engagements from discovery through go-live. You’ll collaborate with product, engineering, and client teams to deliver tailored solutions.

The role combines independent work with cross-functional teamwork in a fast-paced environment, with occasional onsite travel to client sites across the United States.