SaaS SMB Growth Executive

Zendesk Group; Austin (TX); Hybrid; USD 102,000 - 154,000; Full time

Job summary

A leading customer service software company in Austin is seeking an SMB Account Executive to grow its account base through B2B sales. You'll drive revenue by acquiring new customers and expanding existing accounts while collaborating with teams. The role requires 2+ years in B2B sales, excellent presentation and negotiation skills, and familiarity with Salesforce. This position offers an annual salary range of $102,000-$154,000, with hybrid work flexibility.

Qualifications

• At least 2 years of B2B sales or solution engineering experience, preferably in the SaaS industry.
• Experience in managing and expanding customer relationships at various levels.
• Strong account research and customer outreach skills.

Responsibilities

• Drive top-line revenue growth by acquiring new customers.
• Manage and nurture customer relationships ensuring high satisfaction.
• Identify opportunities to cross-sell additional products and services.

Skills

B2B sales experience

Customer relationship management

Presentation skills

Negotiation skills

Prospecting skills

Organizational skills

Education

BA/BS degree or equivalent experience

Tools

Salesforce

Outreach

Clari

Job description

A leading customer service software company in Austin is seeking an SMB Account Executive to grow its account base through B2B sales. You'll drive revenue by acquiring new customers and expanding existing accounts while collaborating with teams. The role requires 2+ years in B2B sales, excellent presentation and negotiation skills, and familiarity with Salesforce. This position offers an annual salary range of $102,000-$154,000, with hybrid work flexibility.