SaaS Ramp Manager - Onboarding & Customer Success
Interopay Corp.
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Benefits offered by this job
Job summary
Interopay Corp. is hiring a Ramp Manager to lead onboarding, training, and deployment of our customers, focusing on AP automation and SaaS adoption.
You will manage a portfolio of SME to enterprise clients, build strong relationships, and partner with Sales, Product, and Support to maximize ROI and customer success.
This role offers uncapped commissions, a competitive salary, and a comprehensive benefits package.
Qualifications
- Bachelor's degree in a related field.
- 5+ years in customer success, account management, or SaaS.
- Strong communication and relationship-building skills.
- Proven ability to manage complex customer relationships.
Responsibilities
- Guide new customers through onboarding and AP Automation adoption.
- Serve as primary contact for a portfolio of enterprise customers.
- Develop relationships within Fortune-50 partners to maximize opportunities.
- Drive spend ramp for new customers to maximize ROI.
- Collaborate with Sales, Product, and Support for a seamless experience.
- Conduct regular business reviews to identify upsell opportunities.
- Monitor usage and metrics; provide optimization guidance.
- Resolve issues with internal teams and ensure timely support.
- Stay aligned with industry trends and customer feedback.
Skills
Education
Tools
Job description
Interopay Corp. is hiring a Ramp Manager to lead onboarding, training, and deployment of our customers, focusing on AP automation and SaaS adoption.
You will manage a portfolio of SME to enterprise clients, build strong relationships, and partner with Sales, Product, and Support to maximize ROI and customer success.
This role offers uncapped commissions, a competitive salary, and a comprehensive benefits package.
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