SaaS Professional Services Lead: Onboarding & Integrations

Connecteam; South Carolina; Presencial; USD 51 000 - 69 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Coverage

Insurance plan

401K

Paid time off

Sick days

Resumo da oferta

Connecteam is seeking a driven Professional Service Manager for the US to deliver client-facing services, set up Connecteam features, and integrate with other platforms. You will migrate data and work with CS and R&D to optimize customer workflows, onboarding, and time savings.

In this role you will meet with clients, build relationships, and collaborate with Success, Development, and partners to ensure seamless implementations and a best-in-class experience.

Qualificações

• 1 year of SaaS experience (preferred).
• Native-level English proficiency required.
• Tech-savvy, eager to learn and improve.
• Strong communication and collaboration skills.
• Ability to thrive in a high-pressure environment.

Responsabilidades

• Meet daily with clients to deliver professional services.
• Work offline to complete tasks assigned by clients.
• Build and maintain strong relationships with customers and provide tailored solutions.
• Manage multiple tasks in a fast-paced environment.
• Collaborate with CS, R&D, and integration partners to support implementations and ensure a best-in-class experience.

Conhecimentos

SaaS experience

English proficiency

Communication

Team player

High-pressure work

Descrição da oferta de emprego

Connecteam is seeking a driven Professional Service Manager for the US to deliver client-facing services, set up Connecteam features, and integrate with other platforms. You will migrate data and work with CS and R&D to optimize customer workflows, onboarding, and time savings.

In this role you will meet with clients, build relationships, and collaborate with Success, Development, and partners to ensure seamless implementations and a best-in-class experience.