SaaS Payments Growth Specialist

USA Simpro Software Ltd.; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental & vision plans

Health Savings Account

401k with employer match

Generous PTO & parental leave

Life Insurance & AD&D

Wellness programs

Training & career development

Job summary

Simpro Group is seeking a Specialist to drive adoption and expansion of our SaaS portfolio within existing customer accounts. You will combine technical product expertise with proactive outbound engagement to accelerate cross-sell opportunities.

You’ll demonstrate products, translate features into business value, and collaborate with Account Managers to support expansion deals. Deep product knowledge across Simpro Group offerings and a customer-centric approach are essential.

Qualifications

• Proven experience in a technical sales-support or sales engineering role within the SaaS industry.
• Experience in Field Service Management, Payments, or adjacent vertical software markets.
• Demonstrated ability to conduct high-volume outbound activity and manage a structured daily dial cadence.
• Excellent communication skills with the ability to explain complex technical concepts to non-technical audiences.
• Agile mindset with the ability to collaborate cross-functionally.

Responsibilities

• Drive adoption and expansion of Simpro Group products within the customer base through technical knowledge, product demonstrations, and outbound engagement.
• Serve as product expert bridging offerings to client needs to adopt and scale additional solutions.
• Support Account Managers in expansion deals and provide deal support for pursuing opportunities.
• Conduct outbound engagement into non-managed accounts to generate cross-sell pipeline opportunities.
• Meet a defined expansion revenue or pipeline quota through cross-sell and product adoption.
• Demonstrate and present products translating technical features into business value.
• Assist with product demonstrations and technical conversations after expansion opportunities are created.
• Understand how Simpro Group products integrate with customers' platforms to deliver additional value.
• Gather customer feedback to influence product enhancements and roadmap priorities.
• Stay current with industry trends and competitive offerings to position products effectively.

Job description

Simpro Group is seeking a Specialist to drive adoption and expansion of our SaaS portfolio within existing customer accounts. You will combine technical product expertise with proactive outbound engagement to accelerate cross-sell opportunities.

You’ll demonstrate products, translate features into business value, and collaborate with Account Managers to support expansion deals. Deep product knowledge across Simpro Group offerings and a customer-centric approach are essential.