SaaS Payments Growth Specialist

Simpro Software; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

Employer-paid benefits

401k matching

Parental leave

Volunteer leave

Public holiday exchange

Referral program

Training & networking

Career progression

Service recognition

Job summary

Simpro Software in Florida is seeking a Specialist to drive adoption and expansion of our SaaS portfolio within existing customer accounts. You will combine technical product expertise, customer engagement, and cross-functional collaboration to accelerate cross-sell revenue.

You will demonstrate products, translate features into business value, and support Account Managers in expansion deals while staying current with industry trends and acquiring deep product knowledge.

Qualifications

• Proven experience in a technical sales-support or sales engineering role within SaaS.
• Experience in Field Service Management or adjacent vertical software markets.
• Strong understanding of SaaS products, cloud computing, and enterprise software.
• Ability to conduct high-volume outbound activity with a structured daily dial cadence.
• Excellent communication skills for explaining complex technical concepts to non-technical audiences.
• Proven ability to engage and maintain strong customer relationships to drive action.
• Agile mindset and commitment to continuous improvement.
• Ability to work cross-functionally with diverse stakeholders.

Responsibilities

• Drive adoption and expansion of Simpro products with cross-team collaboration.
• Provide technical knowledge, product demos, and outbound engagement to accelerate cross-sell revenue.
• Bridge product offerings with client needs to enable adoption and scaling.
• Collaborate with leadership and teams to drive customer adoption and deal support for expansion opportunities.
• Generate cross-sell pipeline through outbound engagement into non-managed accounts.
• Demonstrate Simpro products and translate features into business value.
• Support Account Managers with demos and technical conversations for expansion opportunities.
• Explain how Simpro products integrate with customers' platforms to deliver value.
• Gather customer feedback to influence product roadmap and priorities.
• Stay current with industry trends and competitive offerings.

Skills

Technical sales

SaaS experience

Outbound sales

Customer engagement

Cross-functional collaboration

Product knowledge

Job description

Simpro Software in Florida is seeking a Specialist to drive adoption and expansion of our SaaS portfolio within existing customer accounts. You will combine technical product expertise, customer engagement, and cross-functional collaboration to accelerate cross-sell revenue.

You will demonstrate products, translate features into business value, and support Account Managers in expansion deals while staying current with industry trends and acquiring deep product knowledge.