SaaS Growth & Cross-Sell Specialist

Simpro Software; Red Bank (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision package

401k/Retirement Plan with 6% employer match

Generous Parental Leave Program

Diverse training opportunities

Paid Volunteer Leave Days

Job summary

Simpro Software in Red Bank, NJ, is seeking a Specialist to drive product adoption and expansion within our customer base. The ideal candidate will combine technical product expertise with exceptional communication skills to engage customers and support Account Managers in achieving expansion deals. This role requires experience in SaaS and Field Service Management, as well as the ability to articulate complex concepts clearly. A comprehensive benefits package and opportunities for career development are offered.

Qualifications

• Proven experience in a technical sales-support or sales engineering role within the SaaS industry.
• Ability to understand and articulate complex technical concepts to non-technical audiences.
• Demonstrated ability to engage and maintain strong customer relationships.

Responsibilities

• Help drive the adoption of Simpro Group products within our customer base.
• Serve as a product expert to bridge the gap between offerings and client needs.
• Conduct outbound engagement into non-managed customer accounts.

Skills

Technical sales-support experience

Strong understanding of SaaS products

Excellent communication skills

Ability to manage structured daily activities

Experience in Field Service Management

Job description

Simpro Software in Red Bank, NJ, is seeking a Specialist to drive product adoption and expansion within our customer base. The ideal candidate will combine technical product expertise with exceptional communication skills to engage customers and support Account Managers in achieving expansion deals. This role requires experience in SaaS and Field Service Management, as well as the ability to articulate complex concepts clearly. A comprehensive benefits package and opportunities for career development are offered.