SaaS Implementation Project Leader

Broadridge; Town of Hunter (WI); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Bonus Eligible

Comprehensive benefits

Job summary

Broadridge is seeking an Implementation Project Manager to lead onboarding, implementation and enhancement initiatives for clients. You will coordinate planning, timelines, risks, and stakeholder communications, working with Product, Engineering, Operations, QA, and Client Services to ensure successful delivery.

This role requires strong project management discipline, client-facing professionalism, and experience with Agile, Jira, and Confluence in SaaS deployments.

Qualifications

• 5+ years of Project Management, Implementation Management, Program Coordination, or related experience.
• Experience leading client-facing software implementation, onboarding, SaaS deployment, or enterprise technology projects.
• Strong project planning, scheduling, organizational, and stakeholder management skills.
• Experience managing multiple concurrent projects and competing priorities.
• Familiarity with Agile methodologies, software development environments, Jira, Confluence, and related collaboration tools.
• Excellent communication, facilitation, presentation, and relationship-building skills.
• Ability to influence and coordinate work across multiple teams without direct authority.
• Demonstrated ability to identify risks, resolve issues, and maintain project momentum in dynamic environments.
• Financial services, regulatory communications, enterprise software, or technology implementation experience preferred.

Responsibilities

• Lead onboarding, implementation, and enhancement projects from planning through production deployment and stabilization.
• Develop and maintain project plans, timelines, milestones, risks, dependencies, and action items.
• Serve as the primary point of coordination for project communications across internal and external stakeholders.
• Facilitate project meetings, status reviews, stakeholder discussions, and executive updates.
• Coordinate activities across Product, Engineering, Operations, QA, Client Services, Solutions, and client teams to ensure alignment and successful delivery.
• Proactively identify project risks, issues, dependencies, and resource constraints while driving resolution through collaboration and escalation when necessary.
• Work within Agile delivery environments to support implementation planning, Jira/Confluence tracking, sprint coordination, and delivery readiness activities.
• Support successful client outcomes through professional communication, stakeholder engagement, and effective project governance.
• Ensure solutions are successfully transitioned into sustainable business-as-usual operational support models.

Skills

Project management

Implementation management

Stakeholder management

Agile methodologies

Jira

Confluence

Communication

Tools

Jira

Confluence

Job description

Broadridge is seeking an Implementation Project Manager to lead onboarding, implementation and enhancement initiatives for clients. You will coordinate planning, timelines, risks, and stakeholder communications, working with Product, Engineering, Operations, QA, and Client Services to ensure successful delivery.

This role requires strong project management discipline, client-facing professionalism, and experience with Agile, Jira, and Confluence in SaaS deployments.