SaaS Implementation Lead - Accelerate ROI & Adoption

Foundation AI; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Foundation AI is seeking an Implementation Manager to join our Delivery team. You will build relationships with customers, manage implementations, and monitor adoption and ROI realization of the Foundation AI platform.

The role requires leading discovery, documenting requirements, and delivering solutions that meet client objectives, with strong communication and cross-functional collaboration.

Qualifications

• Technical degree in Engineering or business (MBA/BBA) from a reputed institute.
• 3–8 years of experience in SAAS or product consulting.

Responsibilities

• Engage with customers to define business requirements and map to Foundation AI products.
• Lead discovery sessions with IT and business users to understand objectives.
• Document requirements, BRDs, and solution designs.
• Design solutions that meet client needs using Foundation AI features.
• Create business cases, usage scenarios, and training materials.
• Coordinate Go-live milestones with Customer Success and ensure adoption.
• Provide progress updates, manage risks, and escalate when needed.
• Gather end-user feedback for the product team.

Job description

Foundation AI is seeking an Implementation Manager to join our Delivery team. You will build relationships with customers, manage implementations, and monitor adoption and ROI realization of the Foundation AI platform.

The role requires leading discovery, documenting requirements, and delivering solutions that meet client objectives, with strong communication and cross-functional collaboration.