SaaS Collections Leader — DSO & Cash Flow Optimizer

Neumo; Centreville (VA); On-site; USD 90,000 - 140,000; Full time

Job summary

Neumo seeks a SaaS Accounts Receivable Collections Lead to oversee aging portfolio, optimize cash flow and reduce DSO for enterprise and mid-market accounts. You will design collection SOPs and manage escalations while preserving customer relationships.

In this role you will collaborate with account executives, customer success, and legal teams to remove collection barriers and support revenue expansion. Onsite in Centreville, VA, typical hours 8am-5pm.

Qualifications

• 5+ years of corporate B2B collections experience, with SaaS or subscription software background.
• Experience with mid-market and enterprise procurement systems (Coupa, Ariba).
• Strong proficiency in ERPs and billing systems (NetSuite, Sage Intaact, Salesforce).

Responsibilities

• Strategy Execution: Design and execute SOPs for the collections lifecycle and optimize dunning sequences.
• Escalation Management: Lead complex, high-value past-due enterprise accounts and negotiate payment plans.
• Metrics & Reporting: Monitor DSO, aging buckets, and bad debt reserves for leadership.
• Cross-Functional Collaboration: Work with Account Executives, Customer Success, and Legal to remove barriers.

Skills

SaaS / subscription experience

Accounts receivable collections

DSO reduction

Tools

Coupa

Ariba

NetSuite

Sage Intacct

Salesforce

Job description

Neumo seeks a SaaS Accounts Receivable Collections Lead to oversee aging portfolio, optimize cash flow and reduce DSO for enterprise and mid-market accounts. You will design collection SOPs and manage escalations while preserving customer relationships.

In this role you will collaborate with account executives, customer success, and legal teams to remove collection barriers and support revenue expansion. Onsite in Centreville, VA, typical hours 8am-5pm.