Remote Collections Analyst - DSO & Cash Flow Focus

United States Digital Space LLC; United States; Hybrid; USD 52,000 - 76,000; Full time

Job summary

United States Digital Space LLC is seeking a detail-oriented Collections Analyst to join our Accounts Receivable and Billing team. You will manage overdue customer accounts, support timely collection of receivables, and help reduce financial risk through accurate follow-up, reconciliation, and issue resolution.

You will collaborate with Billing, Legal, and Customer Success to resolve inquiries, improve processes, and strengthen cash collection performance while maintaining confidentiality and

Qualifications

• Minimum 1-3 years work experience in a collections and accounts receivable role.
• Advanced proficiency in Microsoft Office.
• Knowledge of Generally Accepted Accounting Principles (GAAP).

Responsibilities

• Manage customer accounts to support departmental collection goals, including reducing overdue balances and DSO.
• Follow up with customers by email or phone regarding overdue balances and payment timelines.
• Partner with customers to resolve past-due accounts, remittance deductions, and other AR issues.
• Perform account reconciliations, including cash-on-account reviews, to ensure customer balances are accurate.
• Research and respond to internal inquiries related to customer account status, payment activity, and outstanding balances.
• Collaborate with Billing, Legal, Customer Success, and other internal teams to resolve account issues and support timely collections.
• Prepare and maintain accurate collection notes, account updates, and reporting to support visibility into outstanding receivables.
• Identify opportunities to improve collection processes, customer communication, and overall accounts receivable efficiency.

Skills

Attention to detail

Analytical thinking

Communication skills

Team player

Discretion

Education

Diploma in Accounting

Tools

Microsoft Office

Excel

Outlook

Job description

United States Digital Space LLC is seeking a detail-oriented Collections Analyst to join our Accounts Receivable and Billing team. You will manage overdue customer accounts, support timely collection of receivables, and help reduce financial risk through accurate follow-up, reconciliation, and issue resolution.

You will collaborate with Billing, Legal, and Customer Success to resolve inquiries, improve processes, and strengthen cash collection performance while maintaining confidentiality and