SaaS AR Collections Lead: Drive Cash Flow & DSO

Neumo; Centreville (VA); Sur place; USD 110 000 - 160 000; Plein temps

Résumé du poste

Neumo, based in Centreville, VA, is seeking a high-performing SaaS Accounts Receivable Collections Lead to oversee the aging portfolio, optimize cash flow, and tailor collection strategies for a recurring revenue model.

You will balance maintaining strong customer relationships with minimizing churn and reducing DSO for enterprise and mid-market accounts, while leading cross-functional efforts with Account Executives, Customer Success Managers, and Legal to resolve collection barriers.

Qualifications

• 5+ years of corporate B2B collections experience.
• At least 2+ years in SaaS or subscription software collections.
• Familiar with mid-market and enterprise procurement systems (Coupa, Ariba).
• Proficient with ERPs and billing systems such as NetSuite, Sage Intacct, and Salesforce.

Responsabilités

• Design and execute SOPs for the collections lifecycle.
• Serve as escalation point for complex past-due accounts; negotiate payment plans.
• Monitor and report DSO, aging migrations, and bad debt reserves to finance leadership.
• Collaborate with Account Executives, Customer Success, and Legal to resolve barriers.

Connaissances

SaaS collections

Cash flow management

DSO monitoring

Negotiation

Stakeholder collaboration

Outils

NetSuite

Sage Intacct

Salesforce

Description du poste

Neumo, based in Centreville, VA, is seeking a high-performing SaaS Accounts Receivable Collections Lead to oversee the aging portfolio, optimize cash flow, and tailor collection strategies for a recurring revenue model.

You will balance maintaining strong customer relationships with minimizing churn and reducing DSO for enterprise and mid-market accounts, while leading cross-functional efforts with Account Executives, Customer Success Managers, and Legal to resolve collection barriers.