Senior AR Analyst: Billing Gatekeeper for SaaS

Neumo; Centreville (VA); On-site; USD 65,000 - 95,000; Full time

Job summary

Neumo is seeking a Senior Accounts Receivable Analyst to act as the gatekeeper for our SaaS billing process in Centreville, VA. The role sits at the intersection of sales and accounting, auditing contract terms to prevent provisioning errors and resolving invoice disputes.

Responsibilities include auditing closed-won contracts, investigating billing discrepancies, processing mid-cycle modifications, and analyzing trends to drive product and pricing improvements.

Qualifications

• 3–5 years of experience as an AR Analyst, Billing Analyst, or Contract Specialist in a SaaS organization.
• Advanced Excel skills (VLOOKUPs, Pivot Tables, conditional logic) for processing large volumes of usage and subscription data.
• Strong investigative mindset with an affinity for data reconciliation.

Responsibilities

• Billing Gatekeeper: Audit incoming closed-won contracts against provisioned system tiers to ensure exact alignment between Salesforce (CRM) and the billing platform before invoicing triggers.
• Dispute Resolution: Own the end-to-end investigation of billing discrepancies, service credits, usage-based calculation disputes, and true-up mismatches.
• Contract Modifications: Process mid-cycle expansions, contractions, co-terming, and subscription pauses accurately to maintain historical contract values.
• Root-Cause Analysis: Track dispute trends to identify systemic errors in pricing calculators, product usage data feeds, or sales data entry, presenting fixes to management.

Skills

AR Analyst

Billing Analyst

Contract Specialist

Job description

Neumo is seeking a Senior Accounts Receivable Analyst to act as the gatekeeper for our SaaS billing process in Centreville, VA. The role sits at the intersection of sales and accounting, auditing contract terms to prevent provisioning errors and resolving invoice disputes.

Responsibilities include auditing closed-won contracts, investigating billing discrepancies, processing mid-cycle modifications, and analyzing trends to drive product and pricing improvements.