SaaS Accounts Receivable Collector | Cash Flow & Retention

Neumo Holdings LLC; Centreville (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Neumo Holdings LLC is seeking a results-driven Accounts Receivable Collector in Centreville, VA to manage daily outreach for outstanding invoices in a SaaS environment. The role emphasizes empathetic yet firm communication to ensure timely cash collection while preserving user retention.

You will handle proactive outreach, maintain documentation in the billing platform, assist with payment processing, and collaborate with Customer Success to mitigate churn.

Qualifications

• 3+ years in high-volume B2B accounts receivable or collections.
• Excellent verbal and written communication with professional composure.
• Experience navigating recurring subscription billing schedules.

Responsibilities

• Proactive outreach via phone and email to customers with outstanding balances.
• Maintain documentation of all collection activities in the billing platform.
• Assist clients with processing payments and clarifying portal login issues.
• Identify signs of customer distress and coordinate with Customer Success to mitigate churn.

Skills

AR expertise

Communication

Billing experience

Job description

Neumo Holdings LLC is seeking a results-driven Accounts Receivable Collector in Centreville, VA to manage daily outreach for outstanding invoices in a SaaS environment. The role emphasizes empathetic yet firm communication to ensure timely cash collection while preserving user retention.

You will handle proactive outreach, maintain documentation in the billing platform, assist with payment processing, and collaborate with Customer Success to mitigate churn.