SaaS Adoption & Implementation Specialist

HelpfulRemote; Northern (KY); Hybrid; USD 70,000 - 80,000; Full time

Job summary

HelpfulRemote is seeking an Implementation Specialist on our AI-powered accounts payable platform to design training programs for different user types and to lead configuration and training sessions.

You will consult with clients on adoption barriers and help re-engineer their manual workflows into automated processes, with travel up to 10% as needed.

The role is full-time and based in the United States, with a competitive salary of $70,000–$80,000 and a 10% annual bonus.

Qualifications

• 1-5 years in customer implementation, enablement, corporate training, or product adoption within a SaaS setting.
• Strong presentation skills and ability to simplify technical concepts for non-technical users.
• Familiarity with CRM tools like Salesforce.
• Knowledge of accounts payable or B2B financial operations.

Responsibilities

• Design training programs for different user types and lead configuration and training sessions.
• Consult with clients on adoption barriers and help re-engineer manual workflows into automated processes.

Skills

Presentation skills

Salesforce

Accounts payable knowledge

SaaS onboarding

Job description

HelpfulRemote is seeking an Implementation Specialist on our AI-powered accounts payable platform to design training programs for different user types and to lead configuration and training sessions.

You will consult with clients on adoption barriers and help re-engineer their manual workflows into automated processes, with travel up to 10% as needed.

The role is full-time and based in the United States, with a competitive salary of $70,000–$80,000 and a 10% annual bonus.