SaaS Account Manager — Growth & Renewals

Accruent; Austin (TX); Vor Ort; USD 62.000 - 103.000; Vollzeit

Zusammenfassung

Accruent, based in the United States with its headquarters in Austin, TX, is seeking an Account Manager to oversee a high-volume North American portfolio. You will drive renewals, upsell, and cross-sell while maintaining strong customer engagement and retention.

Collaborate with Customer Success, Marketing, Product, and Professional Services to expand product adoption, forecast revenue, and coordinate seamless onboarding.

Qualifikationen

• 3+ years of experience in inside sales, account management, or customer success in B2B SaaS or enterprise software.
• Proven success managing high-volume, lower ARR portfolios with recurring revenue models.
• Strong communication and relationship-building skills.
• Experience using Salesforce or similar CRM platforms.

Aufgaben

• Manage a large portfolio of customers with recurring revenue and renewals.
• Drive renewals, upsell and cross-sell opportunities within accounts.
• Maintain accurate forecasting and pipeline in CRM.
• Collaborate with Customer Success to ensure onboarding and product utilization.
• Ensure high account health and mitigate churn risk.

Kenntnisse

Communication

Relationship building

Tools

Salesforce

Jobbeschreibung

Accruent, based in the United States with its headquarters in Austin, TX, is seeking an Account Manager to oversee a high-volume North American portfolio. You will drive renewals, upsell, and cross-sell while maintaining strong customer engagement and retention.

Collaborate with Customer Success, Marketing, Product, and Professional Services to expand product adoption, forecast revenue, and coordinate seamless onboarding.