SaaS Account Growth Manager - Property Mgmt

ManageCasa Inc.; San Francisco (CA); Hybrid; USD 90,000 - 140,000; Full time

Job summary

ManageCasa, Inc. is seeking a results-driven Customer Success/Account Manager to drive renewals, expand revenue, and strengthen relationships with HOA boards and property management firms. This hybrid role requires office presence in San Francisco four days per week and strong SaaS sales experience.

You will conduct demonstrations, manage pipeline in HubSpot, collaborate with product and marketing, and target high renewal rates while delivering exceptional customer value.

Qualifications

• 3+ years in SaaS Account Management or Customer Success.
• Proven track record in upselling, renewals and account expansion.
• Excellent written and verbal communication skills.
• Strong negotiation and presentation abilities.
• Experience with HubSpot or Salesforce CRM.

Responsibilities

• Build and maintain relationships with HOA boards and property managers.
• Conduct account reviews, product demos, and trainings.
• Drive renewals, upsell, cross-sell, and growth opportunities.
• Maintain accurate pipeline and revenue forecasts in HubSpot.
• Collaborate with Sales, Product, Marketing, and Support teams.
• Deliver engaging software demonstrations.

Skills

SaaS sales

Account management

Customer success

Negotiation

CRM experience

Communication skills

Renewals

Tools

HubSpot

Salesforce

Job description

ManageCasa, Inc. is seeking a results-driven Customer Success/Account Manager to drive renewals, expand revenue, and strengthen relationships with HOA boards and property management firms. This hybrid role requires office presence in San Francisco four days per week and strong SaaS sales experience.

You will conduct demonstrations, manage pipeline in HubSpot, collaborate with product and marketing, and target high renewal rates while delivering exceptional customer value.