RYOBI Field Technician & Training Specialist

Techtronic Industries - TTI; Reno (NV); Presencial; USD 52.000 - 82.000; Jornada completa

Descripción de la vacante

Techtronic Industries Power Equipment, a subsidiary of TTI, seeks a Field Specialist to support riding mower programs by engaging customers and service centers in the field. You will diagnose and repair units, train service centers, and work with engineering to address issues in your territory.

The role requires extensive travel, mechanical aptitude, and strong communication skills to ensure best-in-class field support and program expansion.

Formación

• Extensive travel within territory and some overnight stays.
• Must be mechanically inclined; rider repair training will be provided.
• Strong problem-solving and critical thinking skills.
• Prior presenting and/or training experience preferred.
• Excellent written and oral communication skills; customer-focused mindset.

Responsabilidades

• Cover a large territory for riding mower customer support.
• Diagnose and repair riding mowers in the field.
• Recruit and train new service centers for riding mower repair programs.
• Train existing service centers within territory on current and new riding mowers.
• Be a subject matter expert on riding mower programs and field issues.
• Visit customer residences to diagnose and repair mowers and provide field support.

Conocimientos

Territory management

Mechanical aptitude

Problem solving

Training skills

Communication skills

Descripción del empleo

Techtronic Industries Power Equipment, a subsidiary of TTI, seeks a Field Specialist to support riding mower programs by engaging customers and service centers in the field. You will diagnose and repair units, train service centers, and work with engineering to address issues in your territory.

The role requires extensive travel, mechanical aptitude, and strong communication skills to ensure best-in-class field support and program expansion.