RV Service Advisor: Upsell, Estimates & Customer Updates

FreedomRoads, LLC; Murfreesboro (TN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On the job training opportunities

Job summary

Camping World Holdings, Inc. is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department, while keeping customers apprised of work progress.

Key duties include identifying rv product needs, suggesting add-ons, and providing price estimates prior to scheduling. This role emphasizes organization and adherence to procedures, with potential for commission-based rewards.

Qualifications

• Minimum of 1 year of service experience preferred.
• Previous RV product knowledge or camping lifestyle helpful.
• Ability to use a computer and perform internet searches.
• Excellent organization and follow-up skills required.
• Ability to follow department procedures and policies.

Responsibilities

• Initiate and process requests for repair services for customers.
• Provide administrative support to the Service Department.
• Keep customers informed on work progress and status.
• Suggest add-on services to increase transaction value.

Skills

Customer service

Sales

RV knowledge

Job description

Camping World Holdings, Inc. is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department, while keeping customers apprised of work progress.

Key duties include identifying rv product needs, suggesting add-ons, and providing price estimates prior to scheduling. This role emphasizes organization and adherence to procedures, with potential for commission-based rewards.