RV Service Advisor: Repairs Progress & Add-On Sales

campingworld; Huber Heights (OH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On-the-job training

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair requests, provide administrative support to the Service Department, and keep customers informed about work progress.

Responsibilities include determining product needs with customers, suggesting add-ons to raise transaction value, and preparing price estimates before scheduling. A strong focus on organization and follow-up is essential.

Qualifications

• At least 1 year of service experience preferred.
• Previous RV product or camping lifestyle experience preferred.
• Computer use and internet searches required.
• Strong organization and follow-up skills required.
• Ability to follow department procedures and policies.
• Driver's license preferred.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Skills

Customer service

RV knowledge

Computer skills

Organization

Follow procedures

Driver's license

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair requests, provide administrative support to the Service Department, and keep customers informed about work progress.

Responsibilities include determining product needs with customers, suggesting add-ons to raise transaction value, and preparing price estimates before scheduling. A strong focus on organization and follow-up is essential.