RV Service Advisor: Drive Repairs & Customer Experience

Camping World; Midway (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Roadside Assistance

Discounts

Parental leave

Tuition Reimbursement

Medical Insurance

Dental Insurance

Vision Insurance

On-the-job Training

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department while keeping customers informed on work progress.

You will determine customer needs, suggest add-on services, prepare price estimates before scheduling, and maintain clear communication with customers throughout the repair process.

Qualifications

• At least 1 year of service experience.
• RV product knowledge or camping lifestyle preferred.
• Proficient with computers and internet research.
• Strong organization and follow-up skills.
• Ability to follow department procedures and policies.
• A valid driver’s license preferred.
• Lifting up to 25 lbs and moving up to 50 lbs with assistance.
• Able to stand, stoop, crawl and bend for extended periods.

Responsibilities

• Determine specialized product needs by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling.
• Keep customers apprised of work progress.

Skills

Service experience

RV product knowledge

Computer skills

Organization

Follow procedures

Driver's license

Lifting capability

Customer communication

Tools

Computer

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department while keeping customers informed on work progress.

You will determine customer needs, suggest add-on services, prepare price estimates before scheduling, and maintain clear communication with customers throughout the repair process.