RV Service Advisor: Customer-Focused Repairs

Camping World Holdings, Inc.; Poteau (OK); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k) plan

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Job summary

Camping World is seeking a Service Advisor to join our growing team. This role focuses on initiating and processing requests for repair services and providing administrative support to the Service Department while keeping customers informed of work progress.

You’ll need at least one year of service experience, comfort with RV products, strong computer and internet search skills, and excellent organizational abilities. A valid driver’s license is preferred.

Qualifications

• One year of service experience preferred.
• Experience with RV products or camping lifestyle.
• Strong computer and internet search skills.
• Excellent organization and follow-up abilities.
• Ability to follow department procedures and policies.

Responsibilities

• Determine product needs and services by working with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations before scheduling.
• Keep customers informed about work progress.

Skills

Customer service

Communication

Organizational skills

Computer skills

Attention to detail

Policy adherence

Valid driver’s license

Job description

Camping World is seeking a Service Advisor to join our growing team. This role focuses on initiating and processing requests for repair services and providing administrative support to the Service Department while keeping customers informed of work progress.

You’ll need at least one year of service experience, comfort with RV products, strong computer and internet search skills, and excellent organizational abilities. A valid driver’s license is preferred.