RV Service Advisor: Grow Revenue & Deliver Top Service

Blue Compass RV; Indianapolis (IN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401K

Pet Insurance

5-day work week

EAP

Identity theft protection

Referral program

Training and development

Career advancement

Job summary

Blue Compass RV in Indianapolis is seeking a Service Advisor to deliver exceptional customer experience and drive service department success. This salary+commission role offers strong earning potential with a $50,000-$60,000 average and opportunities to upsell services.

Benefits include medical, dental, vision, PTO, 401K, and more. You will be the main liaison between customers and technicians, guiding service needs with a sales-driven approach.

Qualifications

• Minimum 1 year of service advisor, automotive, or related experience preferred.
• Valid driver's license required.
• Strong customer service and problem-solving skills.

Responsibilities

• Serve as the primary point of contact for customers from service check-in through completion.
• Build relationships with customers and identify service needs with a sales-driven approach.
• Provide accurate estimates for repairs and installations prior to scheduling.
• Communicate clearly with technicians to ensure accurate diagnostics and timely completion.
• Keep customers informed of repair progress and manage expectations.
• Address customer concerns and escalated situations with professionalism and empathy.

Skills

Sales mindset

Communication skills

Customer service

Multitasking

Problem solving

Tools

CRM software

Service systems

Job description

Blue Compass RV in Indianapolis is seeking a Service Advisor to deliver exceptional customer experience and drive service department success. This salary+commission role offers strong earning potential with a $50,000-$60,000 average and opportunities to upsell services.

Benefits include medical, dental, vision, PTO, 401K, and more. You will be the main liaison between customers and technicians, guiding service needs with a sales-driven approach.