RV Service Advisor: Drive Customer Experience & Revenue

Blue Compass RV; Altoona (IA); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Medical and dental insurance

401K

Paid Time Off

Ongoing Training and Development Programs

Job summary

Blue Compass RV in Altoona, Iowa is seeking a dedicated Service Advisor to enhance customer experience and drive service department success. The ideal candidate has a strong sales mentality, excellent communication skills, and a proven ability to handle customer concerns in a fast-paced environment.

This position offers a salary plus commission structure, which provides strong earning potential, along with comprehensive benefits including medical, dental, 401K, and ongoing training programs.

Qualifications

• Minimum of 1 year of service advisor or automotive-related experience preferred.
• Proven ability to navigate customer concerns and service recovery situations.
• Solid computer skills with ability to navigate service systems.

Responsibilities

• Serve as the primary point of contact for customers from service check-in through completion.
• Provide accurate estimates for repairs and installations.
• Communicate clearly with technicians to ensure accurate diagnostics.

Skills

Sales mentality

Communication skills

Problem-solving skills

Attention to detail

Teamwork

Job description

Blue Compass RV in Altoona, Iowa is seeking a dedicated Service Advisor to enhance customer experience and drive service department success. The ideal candidate has a strong sales mentality, excellent communication skills, and a proven ability to handle customer concerns in a fast-paced environment.

This position offers a salary plus commission structure, which provides strong earning potential, along with comprehensive benefits including medical, dental, 401K, and ongoing training programs.