RV Service Advisor — Estimates, Updates & Upsell

Camping World Holdings, Inc.; Gulf Breeze (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k) plan

Employee Assistance Program

Health, dental, vision benefits

Paid training opportunities

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will primarily initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed of work progress.

Responsibilities include determining product needs with customers, suggesting add-on services, and providing price estimates for installations before appointments. A valid driver's license is preferred.

Qualifications

• At least 1 year of service experience is preferred.
• RV products or camping lifestyle experience is preferred.
• Ability to work on a computer and perform internet searches.
• Excellent organization and follow-up skills are required.
• Ability to follow department procedures and policies.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.

Responsibilities

• Initiate and process repair service requests.
• Provide administrative support to the Service Department.
• Keep customers informed on work progress.
• Assist with price estimates for installations prior to scheduling appointments.

Skills

Customer service

Computer skills

Organizational skills

Follow procedures

Sales aptitude

Driver's license

Lifting capability

Job description

Camping World is seeking a Service Advisor to join our growing team. You will primarily initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed of work progress.

Responsibilities include determining product needs with customers, suggesting add-on services, and providing price estimates for installations before appointments. A valid driver's license is preferred.