RV Service Advisor: Drive Repairs & Upsell

Camping World Holdings, Inc.; Ridgeland (SC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Good Sam Roadside Assistance

Tuition Reimbursement

Health benefits

Job summary

Camping World is seeking a Service Advisor to join our growing team. The role focuses on initiating and processing repair service requests and providing administrative support to the Service Department while keeping customers updated on progress.

Key tasks include identifying customer needs, suggesting add-on sales, providing price estimates, and maintaining clear communication on work status. This is a commission-based role with benefits.

Qualifications

• Minimum of one year of service experience preferred.
• Experience with RV products or camping lifestyle preferred.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow-up skills required.
• Ability to follow department procedures and policies.
• Valid driver’s license preferred.
• May lift up to 25 lbs and move up to 50 lbs with assistive devices.
• Prolonged standing, stooping, crawling, and bending.

Responsibilities

• Initiate and process repair service requests for customers.
• Provide administrative support to the Service Department.
• Keep customers informed about work progress.

Skills

Customer service

RV knowledge

Computer literacy

Organization

Policy compliance

Physical ability

Job description

Camping World is seeking a Service Advisor to join our growing team. The role focuses on initiating and processing repair service requests and providing administrative support to the Service Department while keeping customers updated on progress.

Key tasks include identifying customer needs, suggesting add-on sales, providing price estimates, and maintaining clear communication on work status. This is a commission-based role with benefits.