RV Service Advisor - Customer Care & Scheduling Pro

National Indoor RV Centers; Surprise (AZ); On-site; USD 42,000 - 70,000; Full time

Job summary

National Indoor RV Centers (NIRVC) is seeking a customer-focused RV Service Advisor to join our team. You will manage the service desk, communicate with technicians, and ensure a smooth workflow for RV maintenance and repairs.

You will greet customers, capture service needs, provide cost estimates, and keep customers informed about status and next steps, while maintaining organized records and a clean work area.

Qualifications

• Experience as a Service Advisor in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage a busy service desk.

Responsibilities

• Greet customers and deliver a positive, professional experience.
• Listen to concerns and identify customer needs.
• Document and relay service requests to technicians accurately.

Skills

Service advisory experience

Communication skills

Multitasking

Organization

RV repair knowledge

Job description

National Indoor RV Centers (NIRVC) is seeking a customer-focused RV Service Advisor to join our team. You will manage the service desk, communicate with technicians, and ensure a smooth workflow for RV maintenance and repairs.

You will greet customers, capture service needs, provide cost estimates, and keep customers informed about status and next steps, while maintaining organized records and a clean work area.