RV Service Advisor: Customer Care & Repairs

Fun Town RV; San Angelo (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) with company match

Paid time off and holidays

Holiday Savings Plan

Store discounts

Job summary

Fun Town RV, located in San Angelo, TX, seeks a full-time Service Advisor to guide customers through RV repairs, coordinate with technicians, and upsell maintenance services. This role emphasizes clear communication and accurate record-keeping in a fast-paced dealership environment.

The ideal candidate will have 1–2 years in a service-advisor or customer-facing role, familiarity with RV systems, and strong interpersonal skills.

Qualifications

• 1–2 years in a service advisor or customer-facing role.
• Familiarity with RV systems, parts, and maintenance is a plus.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers promptly and professionally and document service requests.
• Create and manage repair orders and coordinate with technicians.
• Provide detailed estimates and educate customers on services and upsells.
• Maintain records of interactions, service history, and payments.
• Follow up with customers post-service to ensure satisfaction.

Skills

Customer service

Communication skills

Multitasking

CRM software

Problem-solving

Tools

CRM software

Microsoft Office

Job description

Fun Town RV, located in San Angelo, TX, seeks a full-time Service Advisor to guide customers through RV repairs, coordinate with technicians, and upsell maintenance services. This role emphasizes clear communication and accurate record-keeping in a fast-paced dealership environment.

The ideal candidate will have 1–2 years in a service-advisor or customer-facing role, familiarity with RV systems, and strong interpersonal skills.