RV Service Advisor — Commission + Benefits & Growth

Camping World Holdings, Inc.; Jackson (MS); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On-the-job training

Medical benefits

Dental coverage

Vision coverage

Job summary

Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.

You’ll determine specialized product needs with customers, upsell to increase average transactions, provide price estimates before scheduling, and keep customers informed of progress.

Qualifications

• A minimum of one year of service experience is preferred.
• Previous RV product or camping lifestyle experience is preferred.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow-up skills are required.
• Ability to follow department procedures and policies.
• Valid driver’s license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Skills

Service experience

RV knowledge

Customer interaction

Computer literacy

Job description

Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.

You’ll determine specialized product needs with customers, upsell to increase average transactions, provide price estimates before scheduling, and keep customers informed of progress.