RV & Marine Service Advisor – Fast-Paced, Customer-Driven

Ron Hoover; Boerne (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Supplemental benefits

Career growth

Job summary

Ron Hoover RV & Marine Centers in Boerne, TX is seeking a Service Advisor to greet customers, assess service needs, and coordinate repairs for RVs and boats. The role involves providing accurate estimates and keeping customers updated on progress, while collaborating with the service team to ensure timely, quality work.

The ideal candidate has service-advisor or automotive experience, strong communication, and a customer-first attitude, with the ability to multitask in a fast-paced setting and

Qualifications

• 2+ years in a service advisor or automotive service role; RV or marine experience is a plus.
• Strong communication skills and a customer-first attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Detail-oriented with a problem-solving mindset.
• Ability to upsell services and create value for customers.
• Weekend availability.

Responsibilities

• Greet customers and assess their service needs.
• Provide accurate estimates and clear communication regarding repairs or maintenance.
• Schedule service appointments and follow up with customers.
• Work with the service team to ensure timely and quality repairs.
• Keep customers informed on their service progress and ensure satisfaction.
• Be a key team member in maintaining a smooth and efficient service department.

Skills

Customer service

Communication

Multitasking

Attention to detail

Upselling

Weekend availability

Job description

Ron Hoover RV & Marine Centers in Boerne, TX is seeking a Service Advisor to greet customers, assess service needs, and coordinate repairs for RVs and boats. The role involves providing accurate estimates and keeping customers updated on progress, while collaborating with the service team to ensure timely, quality work.

The ideal candidate has service-advisor or automotive experience, strong communication, and a customer-first attitude, with the ability to multitask in a fast-paced setting and