RV Service Manager | Lead a High-Performance Team

Ron Hoover; Slaton (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Ron Hoover RV & Marine Centers is seeking an experienced Service Manager to lead our Lubbock, Texas service operation. If you thrive in a fast-paced environment, enjoy building high-performing teams, and are passionate about delivering exceptional customer service, we want to hear from you.

As our Service Manager, you will recruit, train, and mentor a high-performing team, run the day-to-day operations of the Service Department, and drive customer satisfaction through strong partnerships with

Qualifications

• Proven leadership in a service department or equivalent.
• Strong coaching and team-building abilities.
• Track record of improving productivity, profitability, and customer satisfaction.
• Excellent communication and organizational skills.

Responsibilities

• Lead day-to-day operations of the Service Department.
• Recruit, train, mentor, and develop a high-performing service team.
• Create an exceptional customer experience that drives repeat business.
• Build partnerships with customers, manufacturers, and vendors.
• Manage technician scheduling and shop workflow to maximize productivity.
• Monitor department performance and produce regular reports.
• Set departmental goals and guide the team to meet them.
• Maintain a safe, organized work environment.

Skills

Leadership

Team Building

Customer Service

Operations Management

Tools

Shop management software

Job description

Ron Hoover RV & Marine Centers is seeking an experienced Service Manager to lead our Lubbock, Texas service operation. If you thrive in a fast-paced environment, enjoy building high-performing teams, and are passionate about delivering exceptional customer service, we want to hear from you.

As our Service Manager, you will recruit, train, and mentor a high-performing team, run the day-to-day operations of the Service Department, and drive customer satisfaction through strong partnerships with