Marine Service Advisor - Help Boats Stay in Top Shape

Ron Hoover

Rockport (TX)

On-site

USD 36,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision

Supplemental Benefits

Career Growth Opportunities

Energetic Team Culture

Fast-paced Environment

Job summary

Ron Hoover RV & Marine Centers in Rockport, TX is seeking a proactive Service Advisor to help customers keep their boats and RVs running smoothly. You will greet clients, assess service needs, provide accurate estimates, and relay repair details while coordinating with the service team to ensure timely, high-quality work.

The role emphasizes strong communication, multitasking, and customer-first service in a fast-paced environment.

Qualifications

Proven experience in a customer-facing service role, preferably in RV/Marine industries.
Strong communication and interpersonal skills.
Ability to multitask and stay organized in a busy service environment.
Detail-oriented with problem-solving mindset.
Upsell services and add value for customers.
Weekend availability for service demand.

Responsibilities

Greet customers and assess their service needs.
Provide accurate estimates and clear communication regarding repairs or maintenance.
Schedule service appointments and follow up with customers.
Coordinate with the service team to ensure timely and quality repairs.
Keep customers informed on service progress and satisfaction.
Support a smooth and efficient service department.