Marine Service Advisor

Ron Hoover; Rockport (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Supplemental Benefits

Career Growth Opportunities

Energetic Team Culture

Fast-paced Environment

Job summary

Ron Hoover RV & Marine Centers in Rockport, TX is seeking a proactive Service Advisor to help customers keep their boats and RVs running smoothly. You will greet clients, assess service needs, provide accurate estimates, and relay repair details while coordinating with the service team to ensure timely, high-quality work.

The role emphasizes strong communication, multitasking, and customer-first service in a fast-paced environment.

Qualifications

• Proven experience in a customer-facing service role, preferably in RV/Marine industries.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a busy service environment.
• Detail-oriented with problem-solving mindset.
• Upsell services and add value for customers.
• Weekend availability for service demand.

Responsibilities

• Greet customers and assess their service needs.
• Provide accurate estimates and clear communication regarding repairs or maintenance.
• Schedule service appointments and follow up with customers.
• Coordinate with the service team to ensure timely and quality repairs.
• Keep customers informed on service progress and satisfaction.
• Support a smooth and efficient service department.

Skills

Customer service

Communication

Multitasking

Problem-solving

Upselling

Weekend availability

Job description

Marine Service Advisor Wanted! – Join the Ron Hoover RV & Marine Team!

Are you a problem-solver with a passion for customer service? Do you thrive in a fast-paced environment where your expertise helps customers keep their boats running smoothly? If so, we want you to be our next Service Advisor at our Rockport, TX location!

Why Choose Ron Hoover RV & Marine Centers?

• Texas’ #1 Name in RV & Marine Sales & Service
• Competitive Pay
• Medical, Dental, Vision and Supplemental Benefits
• Career Growth Opportunities
• Energetic, Team-First Culture
• Fun, Fast-Paced Work Environment

Your Role in Our Road to Success:

• Greet customers and assess their service needs
• Provide accurate estimates and clear communication regarding repairs or maintenance
• Schedule service appointments and follow up with customers
• Work with the service team to ensure timely and quality repairs
• Keep customers informed on their service progress and ensure satisfaction
• Be a key team member in maintaining a smooth and efficient service department

What We’re Looking For:

• Previous service advisor or automotive service experience (RV or Marine a plus!)
• Strong communication skills and a customer-first attitude
• Ability to multitask and stay organized in a fast-paced environment
• Detail-oriented with a problem-solving mindset
• Ability to upsell services and create value for customers
• Weekend availability

Ready to Take Your Career to the Next Level?

Learn more at www.ronhoover.com
Equal Opportunity Employer

Ron Hoover RV & Marine Centers is an EOE/M/F/D/V employer and welcomes all qualified candidates to apply.

Join Ron Hoover RV & Marine Centers – Where Every Day is an Adventure!