RV Front Desk Clerk - Reservations & Guest Services

UIDC; Oregon; Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision, Rx coverage

Paid Time Off

401k with employer match

Fuel discounts

Direct Pay

Job summary

UIDC seeks a friendly Guest Services Reservations Associate to assist guests with reservations, registration, check-in/check-out, and payment posting using Opera. You will also answer phones, handle inquiries, and keep the front desk organized.

Responsibilities include placing reservations, posting payments, and ensuring accurate guest records, with a strong emphasis on courtesy, multitasking, and compliance with standard hospitality procedures.

Qualifications

• Experience in hospitality or RV resort operations is required.
• Familiarity with reservations and front desk procedures is preferred.
• Proficiency with basic clerical tasks and software tools.

Responsibilities

• Assists guests by telephone and in person.
• Places reservations for guests using the Opera software system.
• Assists guests with registration and check in and out.
• Answers telephones and routes to appropriate location.
• Posts payments received from guests using the Opera software system.

Skills

1 year hospitality/RV resort ervaring

Verbal & written communication

Clerical skills

Microsoft Office

Gaming license eligibility

Multitasking

Organizational skills

Verbal communication

Interpersonal skills

Customer relations

Reservation handling

Education

High School Diploma or GED Certificate

OLCC Responsible Alcohol Sales & Service certification

Tools

Microsoft Office

Job description

UIDC seeks a friendly Guest Services Reservations Associate to assist guests with reservations, registration, check-in/check-out, and payment posting using Opera. You will also answer phones, handle inquiries, and keep the front desk organized.

Responsibilities include placing reservations, posting payments, and ensuring accurate guest records, with a strong emphasis on courtesy, multitasking, and compliance with standard hospitality procedures.