RV Front Desk Clerk

UIDC; Oregon; Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision, Rx coverage

Paid Time Off

401k with employer match

Fuel discounts

Direct Pay

Job summary

UIDC seeks a friendly Guest Services Reservations Associate to assist guests with reservations, registration, check-in/check-out, and payment posting using Opera. You will also answer phones, handle inquiries, and keep the front desk organized.

Responsibilities include placing reservations, posting payments, and ensuring accurate guest records, with a strong emphasis on courtesy, multitasking, and compliance with standard hospitality procedures.

Qualifications

• Experience in hospitality or RV resort operations is required.
• Familiarity with reservations and front desk procedures is preferred.
• Proficiency with basic clerical tasks and software tools.

Responsibilities

• Assists guests by telephone and in person.
• Places reservations for guests using the Opera software system.
• Assists guests with registration and check in and out.
• Answers telephones and routes to appropriate location.
• Posts payments received from guests using the Opera software system.

Skills

1 year hospitality/RV resort ervaring

Verbal & written communication

Clerical skills

Microsoft Office

Gaming license eligibility

Multitasking

Organizational skills

Verbal communication

Interpersonal skills

Customer relations

Reservation handling

Education

High School Diploma or GED Certificate

OLCC Responsible Alcohol Sales & Service certification

Tools

Microsoft Office

Job description

Description

J o i n t h e U I D C f a m i l y !

Why Work at UIDC?

As an applicant of the Umpqua Indian Development Corporation (UIDC), you’re stepping into a world full of opportunity! Here, you’re not just choosing a job, you’re joining a company where your growth, your goals, and your future truly matter. At UIDC, you’ll be part of something special: a supportive team that celebrates your success, helps you build new skills, and champions your development every step of the way. With a wide range of career paths, top-tier training, and real opportunities to advance, UIDC is a place where you can grow and thrive.

The Position:

Responsible for assisting guests with placing reservations, registration, check in and out and payment posting using the Opera software system. Also responsible for answering telephones, filing and stocking gift gallery. Duties include but are not limited to:

• Assists guests by telephone and in person.
• Places reservations for guests using the Opera software system.
• Assists guests with registration and check in and out.
• Answers telephones and routes to appropriate location.
• Posts payments received from guests using the Opera software system.

The Benefits:

We offer a competitive salary and a benefits package designed to support you both at work and at home, including:

• Comprehensive medical, dental, vision, and Rx coverage
• Generous Paid Time Off to recharge and enjoy life
• 401k with up to a 3.5% employer match to secure your future
• 20¢ per gallon fuel discounts to keep you moving
• Direct Pay (Payday Advance)

Requirements

• High School Diploma or GED Certificate required.
• 1 year experience working in a RV Resort or in the hospitality industry required.
• Able to follow verbal as well as written instructions.
• Basic clerical/administrative experience.
• Basic computer skills in Microsoft Word, Excel and Outlook.
• Documented completion of OLCC’s Promoting Responsible Alcohol Sales & Service required.
• Ability to obtain Class I Gaming License.
• Ability to handle multiple priorities and tasks at once.
• Excellent organizational, verbal, interpersonal and customer relation skills.
• Must have experience making reservations.