Guest Services Concierge (Front Desk)

Remington Hospitality; Marietta (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Remington Hospitality is seeking a front desk professional to greet guests, check them in and out promptly, and assist with pre-registration and blocking of reservations. You will post charges accurately and maintain working knowledge of front office systems and daily transactions.

Position requires handling cash and various payment methods securely, reviewing reservations with special requests, and following cancellation and relocation procedures.

Qualifications

• Experience in hotel front desk operations or guest services preferred.
• Proficiency with front desk software or the ability to learn quickly.

Responsibilities

• Greet and check in/out guests promptly and professionally.
• Process charges accurately and post charges to guest accounts.
• Maintain knowledge of rates, discounts and reservation procedures.
• Handle cash, checks and credit card transactions securely.
• Review reservations with special requests and block rooms accordingly.
• Understand and follow cancellation and relocation procedures.

Skills

Guest service

Communication

Cash handling

Reservations

Tools

Front Office system

Job description

Remington Hospitality is seeking a front desk professional to greet guests, check them in and out promptly, and assist with pre-registration and blocking of reservations. You will post charges accurately and maintain working knowledge of front office systems and daily transactions.

Position requires handling cash and various payment methods securely, reviewing reservations with special requests, and following cancellation and relocation procedures.