Route Service Manager - Lead, Grow, Delight Customers

UniFirst; Stratford (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

UniFirst is seeking a Route Service Manager to lead a team of Route Service Supervisors and Route Service Representatives who deliver to a diverse set of customers daily. The ideal candidate will recruit, train, and develop staff, driving customer satisfaction and contributing to location growth and profitability.

You will collaborate with the location management team to optimize service programs, negotiate contracts, and foster strong customer relationships.

Responsibilities

• Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
• Build strong relationships with your customers and elevate your team’s level of achievement in customer satisfaction
• Collaborate closely with location management team to provide the best customer service and product programs
• Negotiate customer contract

Job description

UniFirst is seeking a Route Service Manager to lead a team of Route Service Supervisors and Route Service Representatives who deliver to a diverse set of customers daily. The ideal candidate will recruit, train, and develop staff, driving customer satisfaction and contributing to location growth and profitability.

You will collaborate with the location management team to optimize service programs, negotiate contracts, and foster strong customer relationships.