Route Service Manager: Lead Teams, Grow Accounts

UniFirst; Phoenix (AZ); Presencial; USD 65 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Resumo da oferta

UniFirst is seeking a Route Service Manager to recruit, train, and lead a team of Route Service Representatives and Supervisors delivering to multiple customers daily. You will build strong customer relationships, drive satisfaction, and collaborate with location leadership to optimize service programs.

The role emphasizes growth, profitability, and career mobility within UniFirst, with a culture that promotes work-life balance and opportunities across plants and the organization.

Qualificações

• Bachelor's degree preferred; high school diploma or GED accepted.
• Proven ability to train, coach, and lead a team.
• Experience in customer service and driving profitability.

Responsabilidades

• Oversee recruiting, training, and development of Route Service Representatives and Route Service Supervisors.
• Build relationships with customers and elevate customer satisfaction.
• Collaborate with location management to provide best service and product programs.
• Negotiate customer contract renewals.

Conhecimentos

Business savvy

Results-driven

Relationship management

Customer service orientation

Team leadership

Problem solving

Negotiation

Coaching

Communication (verbal/written)

Formação académica

High School Diploma or GED

Bachelor's degree preferred

Ferramentas

MS Office

Descrição da oferta de emprego

UniFirst is seeking a Route Service Manager to recruit, train, and lead a team of Route Service Representatives and Supervisors delivering to multiple customers daily. You will build strong customer relationships, drive satisfaction, and collaborate with location leadership to optimize service programs.

The role emphasizes growth, profitability, and career mobility within UniFirst, with a culture that promotes work-life balance and opportunities across plants and the organization.