Route Dispatcher & Operations Coordinator

Capital Waste Services LLC; Ridgeland (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Growth opportunities

Safety-first culture with strong team

Stable, growing company

Job summary

Capital Waste Services LLC in Ridgeland, South Carolina, is seeking a Dispatcher to coordinate communications between drivers, operations, and customer service to ensure efficient route execution and on-time service.

The role emphasizes dispatching, real-time issue resolution, and meticulous data management, with opportunities for growth in a stable, environment-focused team that values safety, reliability, and customer satisfaction.

Qualifications

• High School Diploma or GED.
• 1+ year of customer service, dispatch, logistics, or call center experience.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced, high-volume environment.

Responsibilities

• Dispatch & Route Coordination: Communicate with drivers, provide routing instructions, monitor progress, adjust routes for efficiency.
• Customer Service & Issue Resolution: Respond to inquiries, investigate issues like missed pickups or delays, communicate resolutions.
• Administrative & Data Management: Enter and maintain service orders, route data, and customer information in company systems; review reports; maintain records.
• Cross-Functional Coordination: Work with drivers, route managers, sales, and customer service to ensure seamless operations and transitions.

Skills

Customer service

Dispatch

Logistics

Communication

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office (Excel, Outlook, Teams)

Job description

Capital Waste Services LLC in Ridgeland, South Carolina, is seeking a Dispatcher to coordinate communications between drivers, operations, and customer service to ensure efficient route execution and on-time service.

The role emphasizes dispatching, real-time issue resolution, and meticulous data management, with opportunities for growth in a stable, environment-focused team that values safety, reliability, and customer satisfaction.