Route Dispatch & Logistics Specialist

Waste Pro USA Inc.; Venice (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

Waste Pro USA Inc. is seeking a Dispatcher to coordinate with drivers, respond to service orders, schedule routes, and resolve routing issues. You will enter data daily and maintain communications between home base and drivers to ensure smooth operations.

The role supports customer satisfaction by ensuring timely service delivery, accurate routing, and proactive problem resolution in a dynamic warehouse/field environment.

Responsibilities

• Maintain contact between drivers and home base, dispatch drivers to calls as they are received, balancing cost and speed.
• Assign routes and service tickets to drivers throughout the day and for the next day; close tickets daily.
• Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure service standards.
• Troubleshoot and resolve delivery and pickup problems before they become issues; communicate with drivers and customers for satisfaction.

Tools

Tower

Trackese

Job description

Waste Pro USA Inc. is seeking a Dispatcher to coordinate with drivers, respond to service orders, schedule routes, and resolve routing issues. You will enter data daily and maintain communications between home base and drivers to ensure smooth operations.

The role supports customer satisfaction by ensuring timely service delivery, accurate routing, and proactive problem resolution in a dynamic warehouse/field environment.