Round-the-Clock 911 Dispatcher — Calm, Critical Support

County Emergency Communications; Patriot (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Overtime pay

Paid leave

Job summary

County Emergency Communications in Patriot, OH seeks 911 Emergency Dispatchers to connect callers with responders, gather essential information, and coordinate police, fire, or medical resources. The role requires calm communication, accurate data entry, and the ability to manage multiple systems while following agency procedures.

Applicants may be entry-level or have prior emergency communications experience.

Qualifications

• High school diploma or GED commonly required
• Entry-level applicants may be recruited by some agencies
• Some agencies require emergency communications experience or current certifications

Responsibilities

• Answer emergency and nonemergency calls within the service area
• Confirm addresses, callback numbers, incident details, and safety concerns
• Assess call priority using approved questions and procedures
• Enter incident information into CAD systems
• Dispatch responders when assigned to radio operations
• Monitor radio traffic and update responders as needed
• Provide instructions within training and certification limits
• Maintain accurate records and protect confidentiality

Skills

Typing

Active listening

Clear speech

Computer skills

Information organization

Education

High school diploma or GED

Tools

CAD systems

Job description

County Emergency Communications in Patriot, OH seeks 911 Emergency Dispatchers to connect callers with responders, gather essential information, and coordinate police, fire, or medical resources. The role requires calm communication, accurate data entry, and the ability to manage multiple systems while following agency procedures.

Applicants may be entry-level or have prior emergency communications experience.