Round-the-Clock 911 Call Taker & Dispatcher

Public Safety Dispatch Network; Doty (WA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

Public Safety Dispatch Network is seeking a 911 Call Taker in Doty, WA. This role involves answering emergency and nonemergency lines, confirming locations, and documenting details in dispatch software. Training and certification are required for pre-arrival instructions and procedures.

Candidates should have a high school diploma and strong listening and communication skills. Work may involve rotating shifts and availability for nights, weekends, and overtime depending on staffing.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening, typing, and clear verbal communication.
• Assessments and minimum scores are set by the hiring agency.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify urgency and nature of situations.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.
• Provide pre-arrival instructions only within training.

Skills

Typing

Active listening

Verbal communication

Education

High school diploma

Tools

Dispatch software

Job description

Public Safety Dispatch Network is seeking a 911 Call Taker in Doty, WA. This role involves answering emergency and nonemergency lines, confirming locations, and documenting details in dispatch software. Training and certification are required for pre-arrival instructions and procedures.

Candidates should have a high school diploma and strong listening and communication skills. Work may involve rotating shifts and availability for nights, weekends, and overtime depending on staffing.