Rotating Equipment Service Coordinator

Relevant Solutions; Oklahoma City (OK); On-site; USD 42,000 - 64,000; Full time

Job summary

The Service Coordinator at Relevant Industrial is responsible for ensuring the proper execution and delivery of technical support for rotating equipment. This role focuses on providing satisfaction to end users and distributors while ensuring the company goals of timely service and order fulfillment are met.

The position requires close collaboration with customers, sales representatives, and management to maintain smooth operations, accurate documentation, and proactive communication across

Qualifications

• High school diploma or equivalent.
• Five years of experience working within the heavy equipment industry.
• Three years of practical experience in customer service.
• One year of experience in the mining and construction industry.

Responsibilities

• Perform general order intake functions.
• Answer incoming phone calls and emails from customers and distributors.
• Track incoming shipments and back orders.
• Maintain and update technical documentation and resources.
• Assist in investigating issues related to inventory, pricing, deliveries, returns, credits, and technical problems.

Skills

Problem solving

Customer service

Communication

Attention to detail

Education

High School Diploma

Job description

The Service Coordinator at Relevant Industrial is responsible for ensuring the proper execution and delivery of technical support for rotating equipment. This role focuses on providing satisfaction to end users and distributors while ensuring the company goals of timely service and order fulfillment are met.

The position requires close collaboration with customers, sales representatives, and management to maintain smooth operations, accurate documentation, and proactive communication across