Technical Service & Orders Coordinator

Relevant Industrial Llc; Minnesota; On-site; USD 45,000 - 75,000; Full time

Job summary

Relevant Industrial Llc seeks a Service Coordinator to ensure the proper execution and delivery of technical support for rotating equipment. You will focus on customer and distributor satisfaction while meeting goals for timely service and order fulfillment.

You will work closely with teams to maintain smooth operations and effective communication with customers, contributing to business growth and customer success in a dynamic industrial environment.

Qualifications

• High school diploma or equivalent.
• Five years in heavy equipment industry.
• Three years in customer service.
• One year in mining and construction sector.

Responsibilities

• Handle general order intake functions.
• Answer calls and emails from customers and distributors.
• Investigate issues related to inventory, pricing, deliveries, returns and credits.
• Track incoming shipments and back orders.
• Coordinate between customers, sales and management.

Skills

Customer service

Order management

Communication

Problem solving

Education

High school diploma

Job description

Relevant Industrial Llc seeks a Service Coordinator to ensure the proper execution and delivery of technical support for rotating equipment. You will focus on customer and distributor satisfaction while meeting goals for timely service and order fulfillment.

You will work closely with teams to maintain smooth operations and effective communication with customers, contributing to business growth and customer success in a dynamic industrial environment.