Rochester Branch Member Service & Sales Pro

Granite State Credit Union; Rochester (NH); On-site; USD 27,552,000 - 38,573,000; Full time

Benefits offered by this job

Sign-on bonus

Tuition Reimbursement

Paid Vacation

Paid Holidays

Paid Family Leave

401k

Employee Wellness Program

Paid Volunteerism

Job summary

Granite State Credit Union in Rochester, NH is seeking a Branch Specialist (Member Service Representative) to deliver friendly, accurate service while cross-selling products and supporting daily branch operations.

This full-time, day-shift role offers starting pay of $20.00 per hour depending on banking experience, plus a rich benefits package including a sign-on bonus after 90 days, tuition reimbursement, paid time off, and a 401k plan.

Responsibilities

• All aspects of Teller processing including deposits, withdrawals, member loan payments, and any other transactions.
• All aspects of Member Service including effectively cross selling all GSCU products and services to existing and potential members by identifying and acting upon sales opportunities.
• Identifying member needs and offering solutions that deepen the financial relationship with Granite State Credit Union.
• Assisting the team in reaching branch goals and increasing business in the branch. This includes participation in team challenges and competitions.
• Accepting consumer and real estate loan applications, preparing loan documents, and handling member loan closings.
• Researching and resolving member account questions and issues.
• Assisting in after hour call nights, community events, and networking.
• Provide coverage to other branches and departments.
• Other duties as assigned.

Job description

Granite State Credit Union in Rochester, NH is seeking a Branch Specialist (Member Service Representative) to deliver friendly, accurate service while cross-selling products and supporting daily branch operations.

This full-time, day-shift role offers starting pay of $20.00 per hour depending on banking experience, plus a rich benefits package including a sign-on bonus after 90 days, tuition reimbursement, paid time off, and a 401k plan.