Rochester Branch Specialist

Granite State Credit Union; Rochester (NH); On-site; USD 27,552,000 - 38,573,000; Full time

Benefits offered by this job

Sign-on bonus

Tuition Reimbursement

Paid Vacation

Paid Holidays

Paid Family Leave

401k

Employee Wellness Program

Paid Volunteerism

Job summary

Granite State Credit Union in Rochester, NH is seeking a Branch Specialist (Member Service Representative) to deliver friendly, accurate service while cross-selling products and supporting daily branch operations.

This full-time, day-shift role offers starting pay of $20.00 per hour depending on banking experience, plus a rich benefits package including a sign-on bonus after 90 days, tuition reimbursement, paid time off, and a 401k plan.

Responsibilities

• All aspects of Teller processing including deposits, withdrawals, member loan payments, and any other transactions.
• All aspects of Member Service including effectively cross selling all GSCU products and services to existing and potential members by identifying and acting upon sales opportunities.
• Identifying member needs and offering solutions that deepen the financial relationship with Granite State Credit Union.
• Assisting the team in reaching branch goals and increasing business in the branch. This includes participation in team challenges and competitions.
• Accepting consumer and real estate loan applications, preparing loan documents, and handling member loan closings.
• Researching and resolving member account questions and issues.
• Assisting in after hour call nights, community events, and networking.
• Provide coverage to other branches and departments.
• Other duties as assigned.

Job description

Job DetailsLevel: EntryJob Location: Rochester - ROCHESTER, NH 03867Position Type: Full TimeEducation Level: NoneJob Shift: DayJob Category: BankingDREAM BIG.

We dream big. And our employees do too.

We think outside of the box when it comes to delivering outstanding service to our members and providing a workplace environment where our employees can thrive, have fun…and make a difference.

We are searching for a Branch Specialist (Member Service Representative) who can deliver awesome to our members! Are YOU our newest team member?

Pay:

Starting at $20.00/hr (depending on banking experience)

Branch Specialist duties include...

• All aspects of Teller processing including deposits, withdrawals, member loan payments, and any other transactions.
• All aspects of Member Service including effectively cross selling all GSCU products and services to existing and potential members by identifying and acting upon sales opportunities.
• Identifying member needs and offering solutions that deepen the financial relationship with Granite State Credit Union.
• Assisting the team in reaching branch goals and increasing business in the branch. This includes participation in team challenges and competitions.
• Accepting consumer and real estate loan applications, preparing loan documents, and handling member loan closings.
• Researching and resolving member account questions and issues.
• Assisting in after hour call nights, community events, and networking.
• Provide coverage to other branches and departments.
• Other duties as assigned.

We strive to provide a great work environment for our staff, including appreciation programs, wellness events, and more!

And let’s talk Benefits! In addition to insurances (health, dental, vision, life, etc.) and 401k, GSCU also offers the following to eligible employees:

• $500 sign on bonus at 90 days (!!)
• Ability for increased hourly pay after 90 days!
• Tuition Reimbursement
• Paid Vacation, Sick/Personal Leave, and Holidays.
• Paid Family Leave
• Employee Appreciation Programs
• Sales Incentive Program
• Employee Wellness Program
• Paid Volunteerism
• Adoption Reimbursement
• Business Casual Dress Code (Jeans? Yes!)

Our Branch Specialists are responsible for providing friendly, accurate, and overall awesome service to our membership while cross selling our products and services.

Our Rochester Branch is located at 7 Two Rod Road Rochester, NH, 03867.

#LiveBoldNH

Qualifications