Tilton Branch Specialist

Granite State Credit Union; Tilton (NH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

$500 sign on bonus at 90 days

Tuition Reimbursement

Paid Vacation

Sick/Personal Leave

Holidays

Paid Family Leave

Employee Appreciation Programs

Sales Incentive Program

Employee Wellness Program

Paid Volunteerism

Adoption Reimbursement

Business Casual Dress Code (Jeans? Yes

Job summary

Granite State Credit Union in Tilton, NH is seeking a Branch Specialist (Member Service Representative). The role focuses on delivering outstanding service, cross-selling products, and resolving member questions. The position starts at $20.00/hour and requires versatility to cover multiple branch duties.

As a Branch Specialist you will handle teller tasks, support loan processing, and assist in achieving branch goals. Join a team that values dependable, detail-oriented, and friendly service.

Qualifications

• Experience in customer service, preferably in banking or financial services.
• Ability to cross-sell products and services to members.
• Strong communication and writing skills.
• Proactive in identifying and pursuing sales opportunities.

Responsibilities

• All aspects of Teller processing including deposits, withdrawals, member loan payments, and transactions.
• All aspects of Member Service including cross-selling GSCU products and services to members and prospects.
• Identify member needs and offer solutions that deepen the financial relationship.
• Assist team in reaching branch goals, participate in challenges and contests.
• Accept consumer and real estate loan applications, prepare loan documents, and handle member loan closings.
• Research and resolve member account questions and issues.
• Assist in after-hours call nights, community events, and networking; provide coverage to other branches.
• Other duties as assigned.

Skills

Dependability

Flexibility

Sales proactivity

Attention to detail

Interpersonal skills

Written communication

Organization

Multitasking

Microsoft Office

Job description

Job DetailsLevel: EntryJob Location: Tilton - TILTON, NH 03276Position Type: Full TimeEducation Level: Not SpecifiedJob Shift: DayJob Category: BankingDREAM BIG.

We dream big. And our employees do too.

We think outside of the box when it comes to delivering outstanding service to our members, and providing a workplace environment where our employees can thrive, have fun…and make a difference.

We are searching for aBranch Specialist (Member Service Representative)who can deliver awesome to our members! Are YOU our newest team member?

Pay:

Starting at $20.00/hr (depending on banking experience)

Branch Specialist duties include:

• All aspects of Teller processing including deposits, withdrawals, member loan payments, and any other transactions.
• All aspects of Member Service including effectively cross selling all GSCU products and services to existing and potential members by identifying and acting upon sales opportunities.
• Identifying member needs and offering solutions that deepen the financial relationship with Granite State Credit Union.
• Assisting the team in reaching branch goals and increasing business in the branch. This includes participation in team challenges and competitions.
• Accepting consumer and real estate loan applications, preparing loan documents, and handling member loan closings.
• Researching and resolving member account questions and issues.
• Assisting in after hour call nights, community events, and networking.
• Provide coverage to other branches and departments.
• Other duties as assigned.

We strive to provide a great work environment for our staff, including appreciation programs, wellness events, and more!

Skills Include:

• Dependability
• Flexibility
• The ability to work independently to seek sales opportunities
• Excellent attention to detail and follow through
• Excellent interpersonal, telephone, and writing skills
• Friendly, positive attitude
• Strong organizational skills and overall efficiency
• Ability to multitask in a fast paced, team environment, and to balance sales growth with operational expectations
• Proficiency in Microsoft Office Products such as Word & Excel

And let’s talk Benefits! In addition to insurances (health, dental, vision, life, etc.) and 401k, GSCU also offers the following to eligible employees:

• $500 sign on bonus at 90 days (!!)
• Tuition Reimbursement
• Paid Vacation, Sick/Personal Leave, and Holidays.
• Paid Family Leave
• Employee Appreciation Programs
• Sales Incentive Program
• Employee Wellness Program
• Paid Volunteerism
• Adoption Reimbursement
• Business Casual Dress Code (Jeans? Yes!)

Our Branch Specialists are responsible for providing friendly, accurate, and overall awesome service to our membership while cross selling our products and services.

Our Tilton Branch is located at 51 Tilton Road Tilton, NH 03276.

#LiveBoldNH

Qualifications