Manchester Branch Specialist

Granite State Credit Union; Manchester (NH); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

$500 sign on bonus at 90 days

Tuition Reimbursement

Paid Vacation

Paid Family Leave

Employee Wellness Program

Business Casual Dress Code

Job summary

Granite State Credit Union is looking for an Entry-level Branch Specialist in Manchester, NH to deliver outstanding service to members and assist with various teller processing tasks. This role involves cross-selling products, preparing loan documents, and ensuring customer satisfaction.

The ideal candidate should have excellent interpersonal skills, attention to detail, and a positive attitude. This position comes with various benefits, including a sign-on bonus and paid leave.

Qualifications

• Entry-level position with the ability to work independently.
• Strong attention to detail and proficiency in Microsoft Office products.
• Excellent interpersonal and communication skills.

Responsibilities

• Process teller transactions including deposits and withdrawals.
• Cross-sell credit union products and services.
• Identify member needs and offer solutions.
• Assist in achieving branch goals.
• Prepare loan documents and handle closings.
• Resolve member account inquiries.
• Participate in community events and after-hours calls.
• Provide coverage to other branches.

Skills

Dependability

Flexibility

Sales Opportunities

Attention to Detail

Interpersonal Skills

Writing Skills

Organizational Skills

Multitasking

Proficiency in Microsoft Office

Job description

Job Details

Level: Entry
Job Location: Manchester - MANCHESTER, NH 03101
Position Type: Full Time
Education Level: Not Specified
Salary Range: $20.00 Hourly
Job Shift: Day
Job Category: Banking

Overview

We dream big. And our employees do too.

We think outside of the box when it comes to delivering outstanding service to our members and providing a workplace environment where our employees can thrive, have fun... and make a difference.

Branch Specialist Duties

• All aspects of Teller processing including deposits, withdrawals, member loan payments, and any other transactions.
• All aspects of Member Service including effectively cross selling all GSCU products and services to existing and potential members by identifying and acting upon sales opportunities.
• Identifying member needs and offering solutions that deepen the financial relationship with Granite State Credit Union.
• Assisting the team in reaching branch goals and increasing business in the branch, including participation in team challenges and competitions.
• Accepting consumer and real estate loan applications, preparing loan documents, and handling member loan closings.
• Researching and resolving member account questions and issues.
• Assisting in after hour call nights, community events, and networking.
• Provide coverage to other branches and departments.
• Other duties as assigned.

Skills

• Dependability
• Flexibility
• The ability to work independently to seek sales opportunities
• Excellent attention to detail and follow through
• Excellent interpersonal, telephone, and writing skills
• Friendly, positive attitude
• Strong organizational skills and overall efficiency
• Ability to multitask in a fast paced, team environment, and to balance sales growth with operational expectations
• Proficiency in Microsoft Office Products such as Word & Excel

Benefits

• $500 sign on bonus at 90 days
• Tuition Reimbursement
• Paid Vacation, Sick/Personal Leave, and Holidays.
• Paid Family Leave
• Employee Appreciation Programs
• Sales Incentive Program
• Employee Wellness Program
• Paid Volunteerism
• Adoption Reimbursement
• Business Casual Dress Code (Jeans? Yes!)

Our Branch Specialists are responsible for providing friendly, accurate, and overall awesome service to our membership while cross selling our products and services.

Interested in learning more? Apply today! We can’t wait to speak with you.

Our Manchester Branch is located at 1415 Elm Street Manchester, NH 03031.