On-Site Member Transactions Specialist

Service Credit Union; Rochester (NH); In loco; USD 29.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and dental benefits startingDay

PTO and holidays

401k with 8% match

Paid leave after 12 months

Talkspace mental health support

Identity theft protection

Tuition reimbursement

Training and career growth

Descrizione del lavoro

Service Credit Union is seeking a full-time, on-site Transaction Specialist in Rochester, NH. You will ensure accurate, compliant processing of all transactions across member accounts and support process improvements while focusing on exceptional member experience.

Starting pay is $21.00/hour with flexibility based on experience. This role requires strong attention to detail, the ability to work independently and with a team, and willingness to travel to other locations as needed.

Competenze

• High School diploma or equivalent required.
• Minimum 1 year experience in a related field.
• Customer service experience required.
• Financial industry experience preferred.

Mansioni

• Respond to member inquiries accurately and promptly.
• Process transactions accurately and reconcile with SLAs and KPIs.
• Post and reconcile transactions including loans, deposits, and general ledger entries.
• Investigate and resolve discrepancies and member inquiries in a timely manner.
• Ensure compliance with credit union policies and regulatory requirements.
• Support system enhancements and testing as needed.
• Open and route member correspondence and prepare outgoing mail.
• Maintain core processing system knowledge and participate in projects.

Conoscenze

Member service

Analytical skills

Organizational skills

Communication

Teamwork

Attention to detail

Multitasking

Adaptability

MS Office

Time management

Formazione

High School diploma

Strumenti

MS Office Suite

Banking systems

Descrizione del lavoro

Service Credit Union is seeking a full-time, on-site Transaction Specialist in Rochester, NH. You will ensure accurate, compliant processing of all transactions across member accounts and support process improvements while focusing on exceptional member experience.

Starting pay is $21.00/hour with flexibility based on experience. This role requires strong attention to detail, the ability to work independently and with a team, and willingness to travel to other locations as needed.